Groups of ten (10) or more that do not require a tour guide are not required to make a reservation. A courtesy call prior to arrival is greatly appreciated.
- Any changes to a reservation (including cancellation or modification) must be made at least three (3) business days prior to the scheduled visit.
- The institute will not issue refunds to guided groups that do not modify their reservation at least three (3) business days prior to the scheduled visit. All refunds are subject to a $15 processing fee.
- Cancellations made less than three (3) business days prior to the visit will be billed in full. Groups that arrive with more participants than reflected in the original reservation will be charged regular admission rates for additional participants.
Payment Options
The ITC accepts payments by cash, corporate check, VISA, MasterCard and Discover. Payment must be completed in a single transaction - one payment for the entire group (no personal checks) - and must be made in advance or upon arrival. The institute will not accept requests for billing. To avoid penalty, any changes to a reservation, including cancellation or modification, must be called in or faxed to the reservationist at least three (3) days prior to the scheduled visit.
To secure a reservation using a purchase order, a valid Purchase Order must be received five (5) business days prior to the scheduled visit. The museum cashier will not accept a purchase order presented at time of visit. To avoid penalty, any changes to a reservation (including cancellation or modification) must be submitted to the Reservationist at least three (3) business days prior to the scheduled visit and must contain signature authorization by the school principal.
Bus Parking
For field trips and group tours, complimentary bus parking is available in the bus lot on Tower of the Americas Way (via Market Street from I-35 and Commerce Street from I-37). Any group that arrives in a vehicle smaller than a bus may park in the guest lot in front of the museum. This lot can be accessed from Cesar E. Chavez Boulevard (formerly Durango).
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Lunch Options
Groups may reserve outdoor picnic areas at the museum, at no charge. As space is limited, these spaces must be reserved in advance through the reservationist. Indoor lunch facilities are not available.
Chaperone Recommendations
For the safety of students and the enjoyment of other guests, the institute requires that student groups be accompanied at all times by an appropriate number of adult teachers or chaperones. Chaperones are expected to ensure that students behave appropriately and are mindful of other guests visiting the museum.
Pre-K - Kindergarten
A chaperone-to-student ratio of 1:5 is recommended for Pre-K through Kindergarten classes. For every five (5) students, there should be one adult actively monitoring the group. The institute extends complimentary admission to teachers and adult chaperones using the 1:5 ratio. For example, a field trip of 50 students will receive complimentary admission for ten (10) teachers or adult chaperones. A group of 27 students will get complimentary admission for five (5) adults. Additional adults pay regular museum admission rate.
Grades 1 - 12
A chaperone-to-student ratio of 1:10 is recommended for grade levels 1 through 12. For every ten (10) students, there should be one adult actively monitoring the group. The institute extends complimentary admission to teachers and adult chaperones using the 1:10 ratio. For example, a field trip of 50 students will receive complimentary admission for five (5) teachers or adult chaperones. A group of 27 students will receive complimentary admission for two (2) adults. Additional adults pay regular museum admission rate.
Book Your Reservation Today
To reserve a tour for a student group, please call (210) 458-2291 or e-mail MuseumTours@UTSA.edu.